Inclusion is key to great customer service

Successful businesses and brands make all customers feel welcome and valued. This is how inclusion becomes key to great customer service.

Today, these are also the same businesses that make all employees feel welcome and valued. The two go hand in hand.

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Inclusion is key to great customer service

Khaled Shahbo, Senior Vice President at Enterprise Holdings

Diversity & Inclusion
News is brief
News is brief

Glasgow-based branch manager and DRIVE Editor, Claire Hughes, has won the 2018 Women of the Future Award for Business.

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Wellbeing
How Enterprise Car Club helps working parents
How Enterprise Car Club helps working parents

Enterprise works hard to create an environment that helps all employees develop.

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Leadership
Plus ca change
Plus ca change

In keeping with the mood of our times, this year’s European HR summit was all about change and how best to manage it.

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Wellbeing
Its okay to talk
Its okay to talk

Enterprise Rent-A-Car is committed to promoting an inclusive work environment where employees feel valued.

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Career Progression
Meet the Area Managers
Meet the Area Managers

The past few months have seen seven Level III female area manager promotions within the UK alone.

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Leadership
Managing others who are older than you
Managing others who are older than you

Young entrepreneurs are starting their own businesses and are younger than their workforce.

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Mentorship
The value of BITC Mentoring Circles
The value of BITC Mentoring Circles

This year, Enterprise employees took part in cross-organisational mentoring circles organised by Business in the Community.

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Diversity & Inclusion
A Tiblings tale about coming out at work
A Tiblings tale about coming out at work

Hello. My name is Quinn Tibling Honey Sermon. I work in billing administration based in Aldershot.

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Career Progression
Moving is career boosting
Moving is career boosting

Elizabeth Grant is now two months into her new role as UK & Ireland Liability Claims Manager, which meant moving to the UK.

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Diversity & Inclusion
The Enterprise Twittersphere
The Enterprise Twittersphere

Once again Enterprise has appeared all over the social networking site Twitter...

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Career Progression
Women promoted at Enterprise Flex-E-Rent
Women promoted at Enterprise Flex-E-Rent

Enterprise Flex-E-Rent is celebrating the promotion of three female employees into level II and III depot manager roles.

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Diversity & Inclusion
Embracing differences for success
Embracing differences for success

Enterprise’s founding values are fundamental to success and key is inclusivity and equal opportunities for all

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Employee Development
How to make the most of networking
How to make the most of networking

DRIVE spoke to Enterprise’s European HR Director, Donna Miller, for her top tips on successful networking.

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Employee Development
Shes got it
Shes got it

As only 17% of UK tech workers are women, encouraging more women in IT is a business priority for everyone

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Diversity & Inclusion
Attracting BAME talent
Attracting BAME talent

In 2017 Enterprise launched the ‘Women Thrive at Enterprise’ advertising campaign.

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Wellbeing
Getting to know Tori Patrick
Getting to know Tori Patrick

Q&A with Tori

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Employee Development
Why do developmental groups for women matter?
Why do developmental groups for women matter?

Have you ever noticed how women are normally the minority and that they tend to sit next to or near each other?

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Career Progression
Find your voice
Find your voice

Currently the HR Director for UK & Ireland, Leigh Lafever-Ayer started her Enterprise career in Tennessee

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